UA

Master Digital Tools for Mediation: Enroll in Our Unique Online Course for ADR Professionals

23 / 7 / 25

SET University proudly invites mediators, facilitators, and other Alternative Dispute Resolution (ADR) professionals to enroll in our cutting-edge online course “Digital Tools for Alternative Dispute Resolution (ADR)”, developed as part of the international project ‘Digital Innovations for Alternative Dispute Resolution in the Visegrad Countries and Ukraine’ (DIGARD V4U, funded by the IVF).

 

Format: Online — 4 interactive webinars and 12 asynchronous micro-lessons

Language: English and Ukrainian

Register for the course once it appears on the project website: https://ecadr.com/ 

 

Why This Course?

As digital transformation reshapes legal systems worldwide, ADR professionals must be equipped with the skills and tools to mediate effectively in hybrid and fully virtual environments. This practical course will empower you to integrate digital technologies into your everyday mediation work-confidently, securely, and ethically. 

 

The 2 top performers in each Visegrad country and Ukraine will be invited to the funded study tour to Slovakia.

 

Whether you work independently or within an institution, this training will help you:

  • Streamline your mediation process, from intake to closure.
  • Build trust with clients by using digital tools responsibly and transparently.
  • Protect sensitive data and ensure safe online communication.
  • Stay competitive in a rapidly changing dispute resolution landscape.

 

What You Will Learn

Through real-life scenarios and evidence-based content, you will explore:

Strategic Tool Application: How to use specific digital tools at each stage of the mediation process—from preparation to follow-up.

Digital Toolkit Overview: Explore essential ADR tools (Zoom, Teams, Google Meet, Padlet, ChatGPT, Calendly, etc.) including pros, cons, and security implications.

AI in ADR: Understand how to safely integrate AI for tasks like document analysis, solution suggestions, email drafting, and simulation role-plays.

Cybersecurity & Data Protection: Learn key practices to ensure confidentiality, conduct online identity verification, use backups safely, and manage remote e-signatures.

Managing Online Communication Dynamics: Master techniques to address the lack of non-verbal cues, ensure privacy, and set rules for digital meetings.

Workflow Tools: Boost efficiency with platforms for visualization, scheduling, case management, transcription, and presentation.

 

What Makes This Course Unique?

– Designed by practitioners, for practitioners.

– Grounded in real needs and research, conducted across the Visegrad

countries and Ukraine.

– Bilingual delivery – choose English or Ukrainian.

– Flexible structure – attend live or learn at your own pace.

– Directly applicable skills to improve your practice.

 

Learning Outcomes

By the end of this course, you will be able to:

  1. Integrate digital tools into all stages of mediation with strategic intent.
  2. Choose the right tools based on your case specifics and client needs.
  3. Implement robust cybersecurity and data protection practices.
  4. Safely use AI to improve efficiency and explore new mediation approaches.
  5. Manage online identities and securely handle remote signatures.
  6. Navigate online communication challenges with professionalism and clarity.
  7. Build client confidence in digital tools and overcome tech-related hesitation.
  8. Use visualization and admin tools to enhance both process and experience.

 

Make an Impact

This course is more than a skills training—it’s part of a larger mission to support judicial innovation in Ukraine and share Visegrad expertise globally. Join a growing community of forward-thinking mediators helping to shape the future of accessible, efficient, and secure dispute resolution. 

 

This DIGARD V4U initiative is co-financed by the governments of the Czech Republic, Hungary, Poland, and Slovakia through Visegrad Grants from the International Visegrad Fund, and supports Ukraine’s efforts to reform its justice system while promoting best practices from the Visegrad region.

The mission of the fund is to advance ideas for sustainable regional cooperation in Central Europe.

 

Become a leader in digital ADR and register for the course once it appears on the project website: https://ecadr.com/ 

 

To take part in the best participants recognition by inviting to the funded study tour to Slovakia, please register by September 15, 2025.

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